Our core values below guide us when making decisions, motivate and enthuse us and allow all our stakeholders to know how we work and to judge our performance.

Personal responsibility

• we set a personal example in observing these values, particularly to those that look to us for guidance or help;
• we act with integrity, trust and honesty;
• we accept responsibility for our own decisions and actions.

Open and communicative

• we communicate openly, consistently, and clearly;
• we are inclusive, accessible and listen to others.

Professional

• we all take pride in our work, and deliver quality results;
• we are all judged as authoritative and competent;
• we are objective, impartial, consistent and transparent.

Innovative and learning

• we work with and learn from our extensive range of stakeholders and partners;
• we encourage creativity and new ideas, we are forward looking and alive to things that can and should be done better;
• we encourage continuous improvement in our own organisation and those that we regulate.

Valuing people

• we trust, respect and understand each other;
• we encourage diversity and value the contributions of all;
• we provide our employees with good and safe conditions of work, and expect others to do likewise